Given the current state of the COVID-19 (coronavirus) pandemic, we would like to assure you that Hilo is monitoring the evolution of the situation on a daily basis and deploying all necessary measures, in accordance with the directives of the Government of Quebec, to ensure the health and safety of our customers, employees and partners.
While the duration of the present situation is currently unknown, rest assured that we will continue to fulfill our mission and remain in operation so that we can respond to the needs of our customers. To this end, Hilo requires its installation partners to adopt certain measures to ensure that current practices conform to directives established by public health authorities.
Hilo is continuing to follow the directives laid out by government authorities and act responsibly as a company in order to contribute to curtailing the propagation of the virus.
Prevention measures for our customers and installation partners:
The following measures aim to protect our customers, employees and partners during necessary service calls as part of our regular operations.
Our customers and installation partners must:
Our installation partners must:
Our customers must:
Please refer to the official government sites listed below for further information: