Your first installation of Hilo products is free. Plus, Hilo manages your energy use during peak demand events — helping you save up to 20% on your winter electricity bill.
With Hilo, you’re automatically enrolled in Rate Flex D, which offers lower electricity prices for most of the winter. During peak demand events, Hilo automates your connected smart devices to reduce your energy use. The result: average savings of $1501 on your winter electricity bill.
Easily manage your Hilo-connected smart devices from the app, wherever you are. Adjust your peak event participation settings at any time, and track your devices’ electricity use in real time* where available.
With Rate Flex D, you enjoy lower electricity prices for most of the winter. The only exception is during peak demand events.
Hilo automatically reduces your devices’ energy use during peak events.
Discover Rate Flex D and Hilo at your own pace. If your bill is higher than it would have been on the base rate, we’ll reimburse the difference.2
Already own or planning to buy Sinopé, Mysa or Honeywell Home smart devices? Check if they’re compatible with Hilo — they could be automated during peak demand events and help you maximize your savings.
1Average savings are based on actual consumption by Hilo customers who chose a smart heating solution, across all participation modes, connected devices, and home types. The average is based on estimated savings from the 2025‑2026 season (data to be validated in summer 2026) for customers enrolled in Rate Flex D who participated throughout the entire season under a scenario of 84 hours or 21 peak demand events. The calculation is based on Rate Flex D prices in effect during that season. Potential savings represent the difference between Rate Flex D and Rate D (the base rate), before taxes.
2In the unlikely event that your bill is higher than it would have been on the base rate, we’ll reimburse the difference. This provision applies during your first full winter after enrolment in Rate Flex D, from December 1 to March 31. If you sign up for Hilo after the winter season has begun, it will remain in effect until the end of the following winter.
*This feature may not be available, depending on the devices you use and your meter type. Learn more.
