Devices

Smart plugs

Which devices are compatible with the smart plug?

The consumption indicated in my app shows the electricity use of which device plugged into my smart plug?

I’ve plugged two devices into my duplex plug. How can I switch only one of the two on or off?

Thermostats

How can I activate the time and outdoor temperature display on my thermostat?

The outdoor temperature indicated by my thermostats is different from those on my app and on the Weather Network/MétéoMédia.

Documentation

Where can I find the instructions and user guides for my devices?

Can't find an answer to your question?

Write to us

Any other questions?

Consult our FAQ

Find the answers

Newsletter subscription

Sign up for our newsletter to get the latest news about Hilo and be part of this key energy project

First name

Last name

I consent to receive the Hilo newsletter to learn about Hilo news, offers and available products and services. I understand that I can have my email address removed from the distribution list by making a request by email to info@hiloenergy.com.