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Devices

Documentation

Troubleshooting prior to device repairing
Repairing a thermostat
Procedure for pairing a smart plug
Procedure for pairing a smart switch
Repairing a smart bulb
Where can I find the instructions and user guides for my devices?

Thermostats

Repairing a thermostat
How can I activate the time and outdoor temperature display on my thermostat?
Can I install the thermostats myself?
The outdoor temperature indicated by my thermostats is different from those on my app and on the Weather Network/MétéoMédia.

Smart plugs

Which devices are compatible with the smart plug?
The consumption indicated in my app shows the electricity use of which device plugged into my smart plug?
I’ve plugged two devices into my duplex plug. How can I switch only one of the two on or off?

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