Devices

How do you add an EVduty home charger to the application?

The installation is performed in three stage.

*If you are already a Hilo client, go directly to step 3.

1. Installation and configuration of the Hilo mobile application
2. Installation of the Hilo hub
3. Addition of the home charger within the Hilo app

1. Downloading and configuring the Hilo mobile application

a) Download and install the Hilo application on your mobile device and complete your registration using the address you provided to Hilo.
b) Use the activation code you will receive by email to confirm your email address.
c) Complete your registration by following the instructions, then create your smart home by selecting Start.
d) When you’ve finished creating your smart home, wait a few seconds until the application displays the message Your hub will be brought by your installer or sent by mail. This message indicates that your app is ready to use.
e) Install your hub by following the instructions in note #2.

2. Installation of the Hilo hub

a) Plug your hub into your modem or router using the Ethernet cable provided in the package, and plug the power supply into a wall outlet, then into the hub.
b) When the light indicator on the hub shows a steady green light that does not blink, unplug the power cord from the hub.
c) In the Hilo app, go to the page displaying the message Your hub will be brought by your installer or sent by mail and select Synchronize my hub, followed by Start to scan the data matrix code on the back of the hub.
d) Point your phone’s camera at the code on the hub. If it is not possible to scan the code with the camera, you will have to select the option Enter info manually.
e) The message Your hub has successfully scanned! will appear once the syncing is complete.
f) Reconnect the hub’s power cord and wait until the indicator turns to a fast-flashing yellow light.

3. Addition of the home charger within the Hilo app

a) Go to the device page in the Hilo app and select the + in the upper-right corner of the screen.
b) Choose Add a device, then Charging station. If you’ve already installed and configured the EVduty app, go directly to step (c) below. If not, download the application to your app download platform.
i) In the EVduty app, create an account by following the instructions. Create your station and add the home charger by following the instructions in the EVduty app.
ii) When complete, return to your Hilo app and select the + in the upper-right corner of the screen.
c) Select Add a device, then Charging station, then Log in. Use your EVduty connection credentials to sign in.
d) Once the device has been detected, click on Complete.