Hilo challenges

How can I maximize my chances of succeeding in a challenge?

Here are some tips to help you increase your chances of succeeding in your challenges and maximize your rewards.


During a challenge:

  1. Don’t touch your thermostats from the start of the preheating phase to the end of the recovery phase. Not even to lower the temperature! Every time you set the temperature of a thermostat, it is excluded from the current challenge, putting your reward at risk. For added comfort or more rewards, wait for notification of the next challenge and change your settings.
  2. Avoid using your appliances and water heater. Put off using the dryer and baking those muffins until later. The calculation of your rewards takes into account your home’s overall electricity consumption.
  3. Don’t activate heating scenes or programs. Again, it could make you fail the current challenge.
  4. Don't give up on an ongoing challenge, not even during the recovery phase. You’d lose any rewards earned from the start of this challenge.