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Hilo challenges

How many challenges will there be in a given winter?

From December 1 to March 31, there may be up to 30 challenges. They’ll take place mornings from 6 a.m. to 10 a.m. or evenings from 5 p.m. to 9 p.m. on especially cold days. On a given day, there may be:

 
  • no challenge
  • only one challenge in the morning
  • only one challenge in the evening
  • two challenges: one in the morning and another in the evening

How it works

What is preheating?
I was hot during the last challenge. What should I do?
I was cold during the last challenge. What should I do?
Will I have to compromise comfort?
May I choose not to participate in a Hilo challenge?
Am I already signed up to take part in all the Hilo challenges?
Are the challenges always at the same times?
How long are the challenges?
How can I maximize my chances of succeeding in a challenge?

At the end of a challenge, why isn't the temperature on my thermostats the one I had programmed?

If a challenge is cancelled by Hilo, will I still get a reward?

What happens when a challenge is cancelled by Hilo?

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