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Hilo challenges

When will I be notified of a challenge?

Peak periods can occur in the morning or early evening, or both on especially cold days. You’ll receive a notification in the app around 6 p.m. the day before a challenge. 

You may receive notifications for two challenges taking place the next day—one in the morning and one in the evening.

During cold snaps, there may be challenges on several consecutive days.

How it works

Why should I reduce my electricity consumption in peak periods?
What is a peak period?
How can I participate in the Hilo challenges?
How does a challenge impact my thermostats’ settings?
Can I systematically exclude a particular thermostat from Hilo challenges?
Can I exclude only one device from the challenge without ending it?
What is preheating?
I was hot during the last challenge. What should I do?
I was cold during the last challenge. What should I do?
Will I have to compromise comfort?
May I choose not to participate in a Hilo challenge?
Am I automatically entered in all Hilo challenges?

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