Service status

The Change button doesn’t work when I try to change a thermostat’s settings during a challenge

March 16, 2020

For the time being, the Change button, which allows you to change a thermostat’s settings, doesn’t work during Hilo challenges. We are working to fix this bug.

In the meantime, you can take the thermostat out of challenge mode by creating a program for it with a start time in the next five minutes or so.

We will advise you when this bug has been fixed.