Are you eligible for Hilo?

To sign up for Hilo, you must meet the following basic requirements:

 

• Be a Hydro-Québec customer (municipal network customers aren’t eligible)

• Have created your Customer Space on Hydro-Québec's website

• Have high-speed internet (at least 5 Mbps), a home Wi-Fi network, and a free, working Ethernet port on your modem or router

• Own a smartphone or other smart mobile device

• Use electric baseboards, convectors, heated floors, or a central heating system as your main heating source

• Agree to enroll in Hydro-Québec's Rate Flex D