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Are you eligible for Hilo?

Before we can look into your eligibility, you must meet five basic criteria to join the Hilo adventure.

 

  • You have a Hydro-Québec account in your name.
  • You have a high-speed Internet service, a Wi-Fi network at home and a free and working Ethernet port on your modem.
  • You have a smartphone.
  • Your heating system is primarily electric with baseboards and thermostats.
  • You are billed at Hydro-Québec’s Rate D, or standard rate. (Winter Credit Option or Rate Flex D subscribers can change their rate via their Customer Space).