Are you eligible for Hilo?
Before we can look into your eligibility, you must meet five basic criteria to join the Hilo adventure.
- You have a Hydro-Québec account in your name.
- You have a high-speed Internet service, a Wi-Fi network at home and a free and working Ethernet port on your modem.
- You have a smartphone.
- Your heating system is primarily electric with baseboards and thermostats.
- You are billed at Hydro-Québec’s Rate D, or standard rate. (Winter Credit Option or Rate Flex D subscribers can change their rate via their Customer Space).