Peak demand events
What participation settings apply during peak events?
Default settings
Participation mode: Moderate
Included devices: All connected thermostats, plus the EV charging station and water heater controller (if applicable)
Preheating: Enabled for all thermostats
These settings apply automatically unless you make changes from the My peak event settings page in the Hilo app.
How do I change my participation settings?
To access the My peak event settings page:
- Tap Events in the bottom navigation bar
- Select Manage my event settings
From there, you can:
- Choose a participation mode: Tap the tile for Moderate, Intrepid, or Extreme.
- Manage your thermostats (under My thermostats)
- Tap the circle to the left of a thermostat to include or exclude it
- Tap the circle to the right to turn preheating on or off
- Adjust other devices (under My other devices): This includes your water heater controller and/or EV charging station (if applicable)
Tap Confirm to save your changes. Your new settings will automatically apply to future peak events.