We collect the following personal information:
Your personal information is collected in different ways, such as:
The personal information we collect when you register for our newsletter is used solely to send you offers, news or other relevant information concerning the products and services we provide in the energy sector.
The personal information collected through the forms and functionalities available on our website allows us to establish your identity, customer type (individual, group, organization) and category (residential, business), send you information and supply you with products and services.
The information collected is used solely for the purposes set out in this policy.
We also use analytical cookies to collect the following information:
We use Google Analytics and Microsoft Application Insight to analyze the use and performance of our website, provide statistics and determine traffic to its content. This information is collected and stored by Google and Microsoft Azure on servers that may be located outside Canada, and in the United States in particular.
For more information about accepting or refusing cookies, please refer to the section “What are your choices concerning your privacy?”
Your personal information will not be communicated or marketed without your prior consent, except if required for the application of a law or a court order, or to allow the provision of services by our suppliers who undertake to comply with requirements concerning confidentiality and the protection of personal information.
By using our website and its functionalities, you consent to the use of your personal information for the purposes set out in this Policy. You may exercise the following choices at any time:
Change your browser’s settings to manage cookies
Deactivate third-party cookies
Your personal information can be accessed solely by the staff members, mandataries or suppliers of Hilo. who are required to do so in the performance of their functions. We use the following measures to ensure the security and confidentiality of your information:
Hilo may contact you by email. However, no personal information or confidential data will be collected or transmitted using this method of communication, which is not entirely secure. We also request that you not transmit your personal information by email.
The Act respecting the protection of personal information in the private sector (CQLR c P-39.1) grants you the following rights:
To make a request, refer to the section “Contact us.”
You can also refer to the following websites for more information:
Hilo services inc.
75 René-Lévesque Ouest Blvd.
Montréal, Québec H2Z 1A4
438 289-HILO (4456)