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Hilo Hub
Hilo smart thermostats for electric baseboards
Hilo smart thermostat for radiant floors
Compatible Honeywell Home thermostats
Smart Plug-In Switch
Smart In-Wall Switch
Smart In-Wall Dimmer
EVduty home charger
Voice assistants - Alexa
Voice assistants - Google Home
Beta project – Smart solution for water heaters
Smart bulb
Onelink — First Alert smoke detector
Netatmo weather station
How to pair a smart thermostat for electric baseboards
My Hilo smart thermostat for electric baseboards and convectors is warm to the touch
How do I add my compatible Hilo thermostat for electric floor heating in the Hilo app?
Is it possible to participate in Hilo challenges and get rewards with the radiant flooring thermostat?
Do I need to have an electric radiant floor heating system installed before I can add the Hilo smart thermostat for electric floor heating to my order?
What type of radiant flooring is compatible with Hilo smart thermostat for electric floor heating?
What types of temperature readings are available with Hilo smart thermostat for electric floor heating?
My Hilo smart thermostat for electric floor heating is warm to the touch
Can I install the Hilo thermostat for electric floor heating myself?
Nothing is displayed on the screen of my Hilo smart thermostat for electric floor heating
Can Hilo replace my defective floor temperature probe during the installation of the Hilo smart thermostat for electric floor heating?
Is Hilo’s smart thermostat for electric floor heating compatible with other non-electric sources of radiant floor heating?
What is an expansion unit for electric floor heating thermostats?
What items do I need to get to be able to pair my compatible (non-Hilo) thermostat for radiant flooring with the Hilo hub?
I already have Hilo service and I would like to get the thermostat for electric floor heating. Will I need to pay for installation?
My Hilo smart thermostat for electric floor heating is displaying an error code
Can I earn more rewards with a thermostat for electric floor heating than with a Hilo thermostat for electric baseboard heaters?
Is there a way to distinguish between my thermostat for electric floor heating and other thermostats in the Hilo application?
Can I install the Hilo smart thermostat for electric floor heating if the total load of my installed system is higher than the capacity limit for a single thermostat?
Are other models of thermostats for electric floor heating compatible with the Hilo service?
How long will it take to install the Hilo thermostat for electric floor heating?
The Reset indicator button on the right side of my Hilo smart thermostat for electric floor heating is lit (red). What should I do?
Or contact us at 438 289-4456 (HILO) or 1 844 500-4456 (toll free) Monday to Friday from 8 a.m. to 8 p.m. / Saturday and Sunday 9 a.m. to 5 p.m.