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Hilo system status

Please note that some customers are currently experiencing a display issue in the application. The detailed home consumption graph as well as the real-time reward estimate are affected for the February 3rd challenge.

No worries! Affected customers will receive a fair report for the current challenge with the final reward amount.

Our team is working to resolve the issue as soon as possible.

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Or contact us at 438 289-4456 (HILO) or 1 844 500-4456 (toll free) Monday to Friday from 8 a.m. to 8 p.m. / Saturday and Sunday 9 a.m. to 5 p.m.