1. Get ready for your installation
When you finalize your order, choose the installation date that works best for you.
Before your appointment, make sure to:
- Download the Hilo app
- Create your account
- Name your home and room
You’ll receive a reminder a few days before your appointment.
2. What to expect on installation day
Installation can take between one and five hours, depending on the number of devices being installed.
Hilo arranges for a master electrician to carry out the installation. Upon arrival, they will:
- Install the equipment
- Connect the Hilo hub, if necessary
- Check that your devices are working properly
- Make sure your system is ready to use
Once the installation is complete, you can start using your devices in the Hilo app.
3. Discover everything your smart home can do
Check out our starter guide to get to know Hilo and explore its key features. You’ll find resources, tips, and answers to frequently asked questions to get you off to a great start.
Bookmark this page so you can easily come back to it during your first few weeks with Hilo.