How can I check if I'm eligible for Hilo?

To be eligible for the Hilo service, you must meet the following basic requirements:

• Have a residential Hydro‑Québec account (as a tenant or homeowner)
• Remain enrolled in Rate Flex D for the duration of the agreement
• Have a Hydro‑Québec smart meter
• Have access to high-speed internet (at least 5 Mbps), a home Wi-Fi network, and an available Ethernet port on your modem or router
• Have a smartphone or other mobile device capable of downloading and using the Hilo app
• Live in a city where Hilo’s smart home service (alt: the Hilo service) is available
• Live in a home with equipment that is compatible with Hilo

Check my eligibility