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FAQ

How does the program Invite a friend work?

Every Hilo customer has their own unique code, sent to them by email or through the Hilo app, which they can share with friends and family.

Every time this code is used to submit a first order with Hilo, that person receives a $25 bonus (which is applied once Hilo has installed the devices at the new customer's home) which is added to their total rewards for the current challenge season (or for the next challenge season if the current season has ended). Meanwhile, the new customer will receive a $25 discount on their first order. Please note that this discount cannot be combined with any other promotional offer.