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FAQ

What is involved in joining Hilo?

Joining Hilo means agreeing to participate in as many Hilo challenges as you can over a period of three years. Joining Hilo also means you can:

  • take advantage of smart devices at a low price, which you then own from the very first day of your agreement
  • receive cash rewards by participating in Hilo challenges—an average of $166 per year per customer, based on the 2021-2022 challenge season
  • save up to 15% on your electricity bill
  • control all your connected smart devices from the Hilo hub with a simple click, thanks to our mobile application
  • see the power consumption of your home in real time using the Hilo hub as well as that of any connected devices offering this feature
  • receive personalized tips for reducing your electricity consumption and maximizing your rewards