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To access the Hilo solution, you absolutely must have Hilo thermostats or our solution for electric mobility. Otherwise, any connected devices (switches, wall outlets, bulbs, etc.) that operate using the ZigBee protocol will be compatible with our solution and can be among the devices controlled through our application. That said, note that these devices will be excluded from Hilo challenges and will not be covered by our customer service guarantees.
Also, Mysa smart thermostats will be streamed into the Hilo ecosystem just in time for Hilo’s winter 2024-2025 challenges.