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FAQ

What devices are compatible with the Hilo app?

To access the Hilo solution, you absolutely must have Hilo thermostats. Otherwise, any connected devices (switches, wall outlets, bulbs, etc.) that operate using the ZigBee protocol will be compatible with our solution and can be among the devices controlled through our application. That said, note that these devices will be excluded from Hilo challenges and will not be covered by our customer service guarantees.