FAQ

Do the Small, Medium and Large Home bundles still exist?

No.

Here’s what the new offer consists of:

  1. Order the Hilo hub, which is available free of charge and required to become a Hilo customer. The hub is designed to centralize and manage all your smart home devices (thermostats, electric vehicle charging station, etc.).
  2. Get Hilo smart thermostats for electric baseboard or radiant floor heating, our smart electric vehicle charging solution, or connect your Hilo-compatible smart thermostats.

The advantages of this new approach:

  • It facilitates the introduction of new Hilo solutions (a single hub for each customer that can be shared by all Hilo solutions).
  • It’s simpler and more flexible.
  • It allows customers to only get the smart devices they need — no more, no less.