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Hilo Rewards

How are my rewards calculated?

For each challenge, Hilo calculates your home’s maximum consumption limit (or reference consumption). To do this, Hilo calculates your average consumption over the last few days and then adjusts it based on the outside temperature on the day of the challenge.

If your home’s energy consumption during the challenge is below this limit, you will receive a reward of $0.55 per kWh not consumed. For example, if your total consumption during a challenge is 26 kWh, and your baseline consumption is 31.4 kWh, you will have saved 5.4 kWh (your energy savings). As a result, you will receive a reward of $2.97 (31.4 kWh - 26 kWh = 5.4 kWh | 5.4kWh x $0.55 = $2.97).

If we were not able to calculate your maximum consumption limit, you will get a fixed amount. Your reward will be $0.40 per device included (thermostat, electric water heater controller, charging station) for the duration of the challenge. If you include at least one thermostat, you will receive an additional lump sum depending on your chosen mode of participation (moderate, intrepid or extreme).

  • Moderate mode: $0.50
  • Intrepid mode: $1.50
  • Extreme mode: $3.00

If a challenge is cancelled by Hilo, you will receive a reward of $2.20, regardless of the number of devices included or the chosen mode of participation for your thermostats.

Note: Your energy consumption during the preheating and recovery phases has no impact on the reward calculation.