Hilo | What happens if I miss my installation appointment?

Get a bonus covering up to 100% of the purchase price2 of Hilo-connected thermostats.

Please note that installation of Hilo products may take longer than usual.
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Conditions and eligibility

What happens if I miss my installation appointment?

If the master electrician arrives at your home and you’re not there, you will be billed for the missed appointment. Customer service will then contact you a few days later to reschedule a new installation date.