Everything you need to know about the Hilo service and how it works.
Find out how you can join challenges to start earning cash rewards.
Learn more about what inspires us and drives our desire for innovation.
Everything you need to know about our mobile app and what it can automate or control remotely.
See how Hilo is partnering with real estate developers today to create the smart neighborhoods of tomorrow.
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Choose from smart thermostats for electric baseboard, radiant floor, or central heating.
See all Hilo-compatible devices that let you join challenges and earn cash rewards.
See which charging stations are compatible and allow you to earn rewards during challenges.
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Everything you need to know about using the app, programming scenes, and more.
Get tips on Hilo products or compatible devices.
Learn how cash rewards are calculated and paid out.
Learn more about how challenges work and their impact on your comfort.
Everything you need to know about Hilo’s eligibility and participation requirements.
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Conditions
Participant Agreement
Withdrawal of complementary products
Which devices are eligible for financial assistance?
How many Hilo devices does the credit apply to?
What is the product warranty for your devices?
How late can I cancel my installation appointment?
What happens at the end of the 12-month commitment period?
What is the difference between a credit balance and financial assistance?
What happens if I decline more than 10 challenges?
Which products can the financial assistance apply to?
How many compatible devices does the financial assistance apply to and how much is accredited?
What happens if I cancel my Hilo Participant Agreement before the end of my financial assistance agreement term?
Why did Hilo withdraw the complementary products?
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Or contact us at 438 289-4456 (HILO) or 1 844 500-4456 (toll free) Monday to Friday from 8 a.m. to 8 p.m. / Saturday and Sunday 9 a.m. to 5 p.m.