The Charter of French language and its regulations govern the consultation of English-language content.
Effective October 19, 2020.
Hilo Services Inc. (hereinafter “Hilo”) offers you the possibility of using Amazon’s voice assistant function, Alexa (hereinafter “Voice Assistant.”) When we mention Amazon, we mean Amazon.com Services LLC and its affiliated companies.
With the Voice Assistant, you can control Hilo Vocal Actions. The Voice Assistant will then respond verbally or execute your command. Hilo processes any command you make in this way as communication authorized by you. In response to a demand received by the Hilo Device, Amazon converts your communication with Hilo into an interaction with the Voice Assistant, which is then kept and used by Amazon.
For more information on your usage of the Alexa Voice Assistant:
Therefore, you are responsible for all your communication with Hilo through the Voice Assistant, as well as that of any person who uses the Voice Assistant to manage your Hilo smart home. To prevent any unauthorized use, you must keep your password and other usernames you use to access the Hilo mobile app or the Voice Assistant confidential.
The Voice Assistant services are provided as is and are subject to the availability determined by Amazon.
Currently, Amazon provides the Voice Assistant free of charge. However, if Amazon changes its policy, you will have to pay all applicable fees. Also, data transmission charges may be billed to you under your cell phone or Internet plan associated with an Internet connection if you activate, configure or use the Voice Assistant. Where applicable, you are required to pay said charges.
You are not required to use Amazon services, in particular the Voice Assistant, to use Hilo smart home services.
In accordance with the use of the Hilo smart home services and the use of the Hilo mobile app, and to be eligible to use the Voice Assistant, you must be a user of the Hilo smart home, sign up for the Voice Assistant service and have a connected device as well as an Internet connection. You must also activate and configure the Voice Assistant in the Amazon or Amazon Alexa app.
Hilo may terminate your access to Hilo Vocal Actions should you fail to comply with these eligibility criteria and for any other reason.