Hilo smart thermostat for electric baseboards and convectors
Average savings — $125*
Manage your indoor heating wherever you are and whenever you want
Smart thermostats are great allies to reduce your energy consumption. With the Hilo app, you can set the temperature wherever you are. That way, you use the energy you need, not more.
Compatible with the following electric heaters: baseboard heaters, convectors and unit heaters with line wall thermostat only.
Power: 4000W
Brand: Hilo
Model: EQ000016
Quantities are limited. If we run out of stock, we’ll offer you another smart thermostat model for baseboard and convector heaters — for more details, see this important information.
First installation is free. If a second installation visit is required, a $150 fee will apply.
Requires a 12-month commitment to participate in automation during peak demand events and acceptance of the Participant Agreement. Conditions apply. More information here. The market value of the thermostat is $110.
Note: Add the desired number of thermostats to your cart at Step 3 of the order process (“Add smart thermostats”).
*Average potential savings are based on actual consumption by Hilo customers enrolled in Rate Flex D who participated throughout the entire 2025–2026 season. The averages are based on estimated savings observed under a scenario of 84 hours or 21 peak demand events and attributed to each category of connected devices supported by Hilo (data to be validated in summer 2026). Calculations are based on Rate Flex D prices in effect during that season. Potential savings represent the difference between Rate Flex D and Rate D (the base rate), including applicable taxes. Actual savings may vary depending on the combination of connected devices, home or vehicle characteristics (if applicable), energy use or charging habits, peak event participation rate, and weather conditions.
3 reasons to love it
Save up to 20% on your winter electricity bill
Unparalleled accuracy
Remote control
Product details
Hilo smart thermostat
• 4,000 W
Controls
• Keypad lock
• Sleep mode: 2 levels
• Open-window detection feature: keeps temperatures above freezing (5°C) if an extreme drop in temperature is detected
• Lobby mode with forced fan operation: maintains temperature setpoint even if a sudden drop in temperature is detected
Dimensions
• Width: 137 mm or 5 ³ / ₈"
• Height: 137 mm or 5 ³ / ₈"
• Depth: 32 mm or 1 ¼"
Color
• White
Finish
• Molded plastic
Power and voltage
• 150 to 2,000 W at 120 V
• 260 to 3,400 W at 208 V
• 300 to 4,000 W at 240 V
Temperature range
• 5°C to 30°C
Accuracy
• Controls room temperature to within ±0.5°C
• CSA C828-19
Warranty
• 3 years
Compatibility
• Requires Hilo gateway
1. Box contents
2. Before you begin
Ensure you have downloaded the Hilo application and created an account
3. Thermostat interface
- Zigbee connected
- Heating mode
- Heating power
- Hilo challenge mode
- Overheating appliance
- Keyboard locked
- Room temperature
- Outdoor temperature
- Setpoint is low or open window detected (blinking icon)
- Advanced menus indicator
- Sleep mode
- Adjust the room temperature / Modidy the menu selection
- Access to advanced menus / Confirm in advanced menus
4. Changing the settings
To access the advanced menus, press and hold the square button (13) for three seconds. Then, press this button to scroll through the menus.
- Menu 10: Zigbee connectivity (ON or OFF)
- Menu 20: Temperature format (°C or °F)
- Menu 30: Fan heater mode (ON or OFF)
- Menu 31: Lobby mode — with forced fan operation only
- Menu 40: Keypad lock (ON or OFF)
- Menu 50: Open window detection (ON or OFF) — only if lobby mode has not been activated
- Menu 60: Backlight intensity in sleep mode Reset to default menu (dEF)
5. Initial run
Set the basic settings
Temperature format (°C or °F)
Forced-fan mode (ON or OFF)
Lobby mode — with forced fan operation only
6. Pairing the thermostat
- Go to the Devices page in the app by tapping on the lamp icon at the bottom of the screen.
- Tap on the + in the upper right corner.
- Tap on Add a device.
- Tap on Thermostat, in-wall switch, etc.
- Tap on I don’t have a Data Matrix code.
- Tap on Continue – This action will put the hub in pairing mode. The indicator light on the hub will blink blue.
- On the thermostat, press the square button for three seconds until the display starts to blink.
- Press the right arrow once until ON appears on the screen.
- Press the square button once. A blinking network icon will appear in the top left corner.
- When the network icon disappears and °C appears on the screen, press the square button again for three seconds. The screen stops blinking and the ambient temperature will be displayed.
- In the app, tap on Close when you see The device(s) have been added! The Devices page will be displayed again.
- Wait about 60 seconds, until the thermostat’s tile appears or is reactivated in the app and N/A is no longer displayed.
- Pairing is complete. If no other devices need to be paired, press the button on the hub to exit pairing mode.
7. Technical specifications
Electrical characteristics
- Supply voltage: 120/240 VAC, 60 Hz
- Type of load: Resistive load
- Minimum load
- 150 W at 120 VAC, 60 Hz
- 260 W at 208 VAC, 60 Hz
- 300 W at 240 VAC, 60 Hz
- Maximum load
- 2,000 W à 120 VAC, 60 Hz
- 3,400 W à 208 VAC, 60 Hz
- 4,000 W à 240 VAC, 60 Hz
Temperature display
- Real measured temperature: 0°C to 50°C (32°F to 122°F)
- Temperature display increments: 0.5°C (1°F)
- Temperature setpoint: 5°C to 30°C (41°F to 86°F)
- Temperature setpoint increments: 0.5°C (1°F)
Connectivity
- Zigbee 3.0
Storage and operating conditions
- Storage temperature: -40°C to 50°C (-40°F to 122°F)
- Operating temperature: -20°C to 50°C (-4°F to 122°F)
- Humidity: 5% to 95% without condensation
8. Warranty
- 3 years
Blog
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