Hilo App - Sometimes, when I open my app, the tiles don’t show the actual status of my devices, and some of control buttons are no longer visible.

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The Hilo app

Sometimes, when I open my app, the tiles don’t show the actual status of my devices, and some of control buttons are no longer visible.

We’re working to fix this bug, which happens occasionally.

To fix the problem yourself, you can close the app and reopen it.