Hilo | I have the solution for electric vehicle charging, but not Hilo thermostats

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

The Charter of French language and its regulations govern the consultation of English-language content  external link.

Compatible devices

I have the solution for electric vehicle charging, but not Hilo thermostats

What can I do to successfully complete the challenges and maximize my rewards?

1. Lower the set temperature of your electric heaters. You can lower the temperature of your thermostats by a few degrees during the reduction phase, which is from 6 a.m. to 10 a.m. for a morning challenge and from 5 p.m. to 9 p.m. for an evening challenge.

2. Let Hilo control your charging station! Don’t touch it during a challenge. If power is restored to a charging station during a challenge, it is automatically excluded from that challenge.

3. Schedule shower time outside of challenge hours so that you can avoid using hot water during a challenge.

4. Avoid using household appliances. When calculating your rewards, we take into account your home’s total energy consumption during a challenge. So wait until after the challenge to bake up that batch of muffins! Same goes for doing the laundry or running the dishwasher.