Hilo | What is Hydro-Québec's Winter Credit Option?

The Hilo service is evolving. To learn more, check out our latest news!

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

The Charter of French language and its regulations govern the consultation of English-language content

.

What is Hilo?

The Hilo service
Discover Hilo, its smart devices, and smarter ways to save.
How does it work?
See how you can save with Rate Flex D and Hilo
The app
Everything you need to know about our mobile app and what it can automate or control remotely.

Mission
Learn more about what inspires us and drives our desire for innovation.

Estimate your savings

Products

Smart thermostats
Choose from smart thermostats for electric baseboard, radiant floor, or central heating.
Water heater controllers
New!

Optimize your hot water usage during Hilo challenges with a smart water heater controller.
Electric vehicle charging station
See which charging stations are compatible and allow you to earn rewards during challenges.
Compatible devices
See all Hilo-compatible devices that let you join challenges and earn cash rewards.

All products

Help Center

Help — Mobile app
Everything you need to know about using the app, programming scenes, and more.
Help — Hilo products
Find answers to all your questions about Hilo products.
Help — Compatible devices
Get help with Hilo-compatible devices from any of our partner brands.
Help — Rewards and bonuses
Learn how cash rewards are calculated and bonuses paid out.

Help — Hilo challenges
Learn more about how challenges work and their impact on your comfort.
Help — Terms and eligibility
Everything you need to know about Hilo’s eligibility and participation requirements.
FAQ
See all

Contact us

Promotions

Blog

Savings and rates

What is Hydro-Québec's Winter Credit Option?

The Winter Credit Option is a rate add-on available with the base rate (Rate D). It lets you earn a bill credit based on how much you reduce your electricity use during peak demand events.

To learn more, visit the Winter Credit Option page on Hydro-Québec's website.