Hilo | Compatible devices

Please note that installation of Hilo products may take longer than usual.

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Hilo-compatible products from Honeywell, Mysa, and Sinopé (thermostats and water heater controllers) Hilo-compatible products from Honeywell, Mysa, and Sinopé (thermostats and water heater controllers)

Get a bonus of up to $2101 per connected device — enough to cover up to 100% of the purchase price2

Add your compatible smart devices to the Hilo app and get a bonus covering up to 100% of the purchase price2 (once manufacturer discounts are applied). Let Hilo manage them during peak demand events and start saving automatically!

Hilo-compatible brands and models

The more devices you connect to Hilo, the more you save. You can combine Hilo products with compatible devices based on what you already own or plan to purchase. See which models are compatible!

How it works

During peak demand events, Hilo automatically adjusts the energy use of your connected devices to help you save.

The result? With Hilo and Rate Flex D, you could save up to 20% on your electricity bill each winter — all without lifting a finger.

Don't see your brand of thermostat listed above?

Tell us what brand of smart thermostat you have so we can work on making it compatible with Hilo.

 

Hilo works with Hydro-Québec's Rate Flex D

Rate Flex D, which is part of the Hilo service, helps you save money by offering lower electricity prices throughout the winter — except during peak demand events, when prices temporarily rise. That’s when Hilo steps in, automating your connected devices to reduce your household’s electricity use and help you hold onto your savings. 

 

Learn more about how Hilo works

FAQs

There is a limit to the number of some devices that can be paired with the Hilo Hub, regardless of whether they are purchased from Hilo. This explains why you can only add a certain number of these devices to your shopping cart, including those that are offered as a bonus with your package and those that you decide to add on your own.

 

For example, a maximum of 10 dimmers can be paired with your hub. If you select eight dimmers as part of your Large Home package, your order will automatically be limited to two additional dimmers so that you don’t exceed the limit.

The following table lists the maximum number of devices that can be added to your shopping cart:

  Device Limit
  Thermostat 20
  In-wall switch 25
  Plug-in smart switch
  In-wall smart dimmer 10
  Colour smart bulb 10
  White smart bulb
  Add-on switch (3 way +)     Unlimited  
  Netatmo weather station     Unlimited  
  Smoke detector   Unlimited  

According to clauses 6.1 and 6.2 of the General Sales and Installation Conditions Agreement:

  • Hilo-branded connected devices are guaranteed against manufacturing defects for three years;
  • Non-Hilo connected devices are covered by the manufacturer’s warranty. Participants should consult the instruction manual or technical data sheet for these connected devices and products on hiloenergie.com.

Only the Sinopé ZigBee floor heating thermostat paired directly with the Hilo hub can be included in the programming of a Hilo scene.

 

Do you use Hilo-compatible smart thermostats from Honeywell Home, Mysa, or Sinopé? While scene customization isn’t available for these devices yet, we’re actively working to introduce this feature so you can create personalized scenes.