Please note that installation of Hilo products may take longer than usual.
During peak demand events, Hilo automatically adjusts the energy use of your connected devices to help you save.
The result? With Hilo and Rate Flex D, you could save up to 20% on your electricity bill each winter — all without lifting a finger.
Get your old devices replaced with the new ones (Hilo doesn’t handle installation)
Receive the bonus associated with your devices — covering up to 100% of their purchase price2
Receive the bonus associated with your devices — covering up to 100% of their purchase price2
1 Financial assistance is offered to Hilo participants who meet and accept the terms of the financial assistance program. To qualify, participants must add all eligible connected devices to the Hilo app and commit to participate in automation during peak demand events for a 12-month period. Financial assistance will be issued to the client within a few weeks after their devices are connected to Hilo and the financial assistance agreement is accepted. Financial assistance is issued only once per eligible connected device. The number of devices eligible for financial assistance is limited. For more details, see the financial assistance program. The financial assistance program may be modified or terminated at any time without prior notice.
2 The purchase price takes into account any discounts that may be offered by manufacturers to Québec consumers and excludes taxes and delivery fees.
Tell us what brand of smart thermostat you have so we can work on making it compatible with Hilo.
Rate Flex D, which is part of the Hilo service, helps you save money by offering lower electricity prices throughout the winter — except during peak demand events, when prices temporarily rise. That’s when Hilo steps in, automating your connected devices to reduce your household’s electricity use and help you hold onto your savings.
Other devices which were not tested by Hilo could be compatible with the app.
For example, a maximum of 10 dimmers can be paired with your hub. If you select eight dimmers as part of your Large Home package, your order will automatically be limited to two additional dimmers so that you don’t exceed the limit.
The following table lists the maximum number of devices that can be added to your shopping cart:
Device | Limit |
Thermostat | 20 |
In-wall switch | 25 |
Plug-in smart switch | |
In-wall smart dimmer | 10 |
Colour smart bulb | 10 |
White smart bulb | |
Add-on switch (3 way +) | Unlimited |
Netatmo weather station | Unlimited |
Smoke detector | Unlimited |
Do you use Hilo-compatible smart thermostats from Honeywell Home, Mysa, or Sinopé? While scene customization isn’t available for these devices yet, we’re actively working to introduce this feature so you can create personalized scenes.