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It pays to talk about Hilo! When someone you know signs up for Hilo using your code, you’ll receive a $25 cash bonus. Spread the word!
*The terms and conditions hereby govern Hilo’s Recommendation Program. Please read them carefully to find out about the eligibility requirements for a Referrer and Invitee Hilo customers, as well as the terms and conditions for obtaining bonuses and discounts.
For more information about the Service, we are referring you to the Participant’s Agreement (contract).
1. Definitions
For the purposes of these terms and conditions, unless the context indicates otherwise, the following expressions and words have the meanings assigned to them below. Terms not defined below have the meaning given in the Participant Agreement.
1.1. “Referred Client” means the new Hilo customer who has installed the Service using a Referring Client’s Hilo Code.
1.2. “Referring Client” means the current customer of the Service who shares their Hilo Code to invite their Network to sign up for the Service.
1.3. “Hilo Code” means the unique code of the Referring Client intended to be shared with their Network. This code is available in the Hilo app.
1.4. “Hilo” refers to the legal entity Services Hilo Inc., a subsidiary of Hydro-Québec.
1.5. “Participant Agreement” refers to the Hilo Participant Agreement.
1.6. “Network” means the friends and family of the Referring Client with whom they have a close relationship involving regular communication, and who have confirmed their interest in the Program.
1.7. “Referral Bonus” means the bonus to be paid to the Referring Client in accordance with the terms of Section 3.
1.8. “Program” refers to the “Hilo Referral Program” under which a Referring Client shares their Hilo Code with someone in their Network so that they may become a Referred Client. Each time the Service is installed as a result of a first order placed by a Referred Client using this Hilo Code, the Referring Client receives a Referral Bonus of $25.00. This Referral Bonus will be paid within a few weeks following the installation of the Referred Client’s devices.
2. Program Duration
The Program is available on an ongoing basis for an indefinite period.
3. Referral Bonus
3.1. The Referral Bonus will be issued to the Referring Client once the Service installation is completed at the Referred Client’s location using the Referring Client’s Hilo Code.
3.2. Each Referral Bonus is valued at $25.00 CAD.
3.3. Referral Bonuses are issued to the Referring Client via Interac e-transfer.
3.4. Payment of the Referral Bonus is conditional upon compliance with all the terms set out herein.
3.5. Referring Clients will not be eligible for the Referral Bonus if the Referred Client has already registered using another client’s Hilo Code or registered outside the scope of the Program.
4. Restrictions on Program Participation
4.1. Each Referred Client may only benefit from a Hilo Code once, regardless of whether they received or had access to multiple Hilo Codes from different Referring Clients.
4.2. By sending an invitation, the Referring Client declares and guarantees that the invited person is a friend or family member with whom they have a close relationship involving regular communication. The Hilo Code may not be transferred, sold, or distributed in bulk.
4.3. The Program is for personal use only, and Hilo discourages any paid advertising by its clients related to the Program.
4.4. Any use of Hilo’s trademarks in connection with the sharing of the Hilo Code or the Program in general is prohibited.
4.5. In the event of a conflict, these terms shall prevail over the content of any brochure, promotional material, statement, or other communication regarding this offer, whether written or oral, unless otherwise indicated.
5. Right of Refusal
Hilo reserves the right, at its sole discretion, to refuse or cancel the participation of any person, whether a Referring or Referred Client, in the Program if it finds that the person is abusing the Program or for any other reason.
6. Fraudulent Activities
Invitation Discounts or Referral Bonuses obtained through fraudulent activities or in violation of these terms will be deemed invalid and may be subject to reimbursement by Hilo.
7. Program Changes and Termination
The Program may be modified in any way, extended, suspended, or terminated, at any time, in whole or in part, without notice.
To find it, select the Menu icon in the lower-right-hand corner of the screen. Next, scroll down and click on the Get My Code button. Note: Please make sure you have downloaded the latest version of the app.
Each time this code is used for a first Hilo order, the person receives a $25 bonus (effective once the Hilo installation at the new client’s location is complete), which will be issued via Interac e-transfer within a few weeks following the installation.