What is the difference between a credit balance and financial assistance?

The credit balance applies to Hilo devices and decreases by one-twelfth (1/12) each month over a 12-month period. 

Financial assistance applies to compatible third-party devices that are added to the Hilo app. It decreases by one-forty-eighth (¹⁄₄₈) of the total amount each month during the first 12 months. After that, the repayable balance drops to $0.  

If you don’t meet the terms of the 12-month financial assistance agreement, you'll be required to repay part of the assistance received.