Hilo | Will Hilo continue offering technical support for products that it no longer sells?

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Conditions and eligibility

Will Hilo continue offering technical support for products that it no longer sells?

Customer service will continue to provide the same support for these products as it has in the past.

In cases where certain products are no longer handled by Hilo, we will ensure this is communicated to customers who own these products so we can provide them with detailed information on our plan to withdraw support.