The Hilo service is evolving. To learn more, check out our latest news!
New! Smart water heater solutions are finally here. Shop them now.
Please note that installation of Hilo products may take longer than usual.
Peak demand events
What participation settings apply during peak events?
Participation mode: Moderate
Included devices: All connected thermostats, plus the EV charging station and water heater controller (if applicable)
Preheating: Enabled for all thermostats
These settings apply automatically unless you make changes from the My peak event settings page in the Hilo app.
To access the My peak event settings page:
From there, you can:
Tap Confirm to save your changes. Your new settings will automatically apply to future peak events.