What happens if I don’t manage to reduce my electricity use enough during a peak event? 

With the Winter Credit Option

No worries: if you don’t manage to reduce your electricity use during one or more peak demand events, there’s no penalty. However, since the credit applied to your bill depends on the number of kilowatt-hours saved during peak events (i.e., how much you reduce your consumption), your credit amount will be lower.

With Rate Flex D

Don’t worry: if you don’t manage to reduce your electricity use during one or more peak demand events, there’s no penalty. However, since each kilowatt-hour costs more for you during a peak event, the savings on your winter bill could decrease — meaning you wouldn’t be taking full advantage of the benefits offered by Rate Flex D. Learn more about Rate Flex D

Keep in mind that Hilo encourages you to reduce your electricity use as much as possible during peak demand events to help ease pressure on the Hydro-Québec grid. By following its recommendations, you’ll be doing your part for the province’s energy transition — all while saving money!

Need a little help reducing your electricity use?

If your consumption didn’t go down during an event and you’re not sure why, see what might be causing it.

To improve your results in future events, try to limit the use of energy-hungry appliances such as your oven, dryer, dishwasher, or anything that uses a lot of hot water. For more tips, check out our five golden rules for peak demand events! Read the article