Hilo | Honeywell

The Hilo service is evolving. To learn more, check out our latest news

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

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Les thermostats Honeywell, compatibles avec Hilo Les thermostats Honeywell, compatibles avec Hilo

Honeywell Home smart thermostats

Connect your Honeywell Home thermostats to Hilo for free¹ to start saving and participating in automation during peak demand events. Plus, receive a $150 bonus for each Honeywell Home thermostat you connect to Hilo. 

Honeywell Home thermostats compatible with Hilo 

Explore the Honeywell Home thermostats for central heating that can connect to Hilo and help you maximize your savings. 

 

Get a cash bonus of up to $1502 for each Honeywell Home device connected to Hilo.

Central heating products

Save up to 20% on your winter bill

Hilo works with Hydro-Québec’s Rate Flex D, which helps you save all winter long—except during peak demand events, when you need to reduce your electricity use to maintain your savings. To help you lower your consumption during these times, Hilo automatically manages your connected devices.

See how Hilo works 

Automatic heating reduction 

 

During peak demand events, Hilo manages your connected thermostats according to your preferences. Outside of these times, you can control them remotely via either the Hilo app or the Honeywell Home app, depending on the thermostat model you own.

Hilo app and compatible HoneywellHome thermostats

Bonus of up to $3002

 

Add your Honeywell Home smart thermostats to the Hilo app and get a cash bonus of $1502 per device — not to mention the savings you could make on your electricity bill!

Learn more about the bonuses

Un thermostat Honeywell dans un salon

How to use your Honeywell Home thermostats with Hilo

Once you’ve signed up for Hilo, installed the Hilo app and hub, and set up your Honeywell Home thermostats, simply add them to the Hilo app.

 

 

 

Do you also have thermostats for electric baseboards? 

Replace them with Hilo smart thermostats, available at no cost! 

Please note that you can use both Hilo thermostats and your compatible Honeywell Home thermostats to participate in automation during peak demand events — making it easy to reduce your electricity use. 

Estimate my savings

FAQs

Scene customization is not yet available for compatible Honeywell Home, Mysa, and Sinopé thermostats. We're working hard to roll it out soon — stay tuned!

Hydro-Québec offers a bonus of up to $210 per eligible Hilo-compatible device. The bonus amount will be issued to you in the weeks following the connection of your device to the Hilo app and your acceptance of the Financial Assistance Agreement.

 

Learn more about the bonus amounts here.

No. Hilo does not offer installation services for other manufacturers' devices.

If the issue is related to the Hilo service — for example, if you’re having trouble connecting the device to the app or getting it to respond during peak events — please contact Hilo customer service at at 438 289-HILO (4456) or toll-free at 1 844 500-HILO (4456). 

 

If your problem is related to the functioning of the thermostat (for example, its operation with the Resideo app, or an issue concerning the device’s display), we invite you to contact Resideo customer service directly by calling 1-800-468-1502 or via email by filling out this form.