As of June 3, 2025, a new version of the Privacy Policy for the mobile app will come into effect.

Here is a summary of the changes made:

Section: "What does this policy cover?"

• Due to the reintegration of Hilo’s operations into Hydro-Québec, the scope of the Privacy Policy has been updated to reflect this change.

Section: "What personal information is collected and how?"

• Addition of a section about setting up voice assistants, such as those from Google and Amazon.

Section: "Why do we use your personal information?"

• Addition of new purposes, including voice actions if you use voice assistants.
• Removal of references to analytics purposes.
• References to Hydro-Québec’s commitment to privacy.

Section: "Why do we use cookies or invisible pixels?"

• Revised and clarified the different types of cookies used to ensure consistency between the information provided in the Privacy Policy and in the Privacy Preference Center.

Section: "Who do we share your personal information with?"

• Updated to reflect Hilo’s integration into Hydro-Québec, with a reference to Hydro-Québec’s commitment to privacy.

Section: "How do we protect the confidentiality and security of your personal information?"

• Added content to reflect Hilo’s integration into Hydro-Québec and reference Hydro-Québec’s commitment to privacy.

Sections: "Access and retention" and "Exercising your rights"

• Revised to include new rights introduced under the Act respecting Access to documents held by public bodies and the Protection of personal information.
• Clarified how to exercise these rights.

Section: "Updates to the policy"

• Clarifications added regarding the policy update.

Section: "Contact us"

• Given Hilo’s integration with Hydro-Québec, this section clarifies whom to contact with questions related to personal information or Hilo services.