I wasn't able to reduce my electricity use during a peak event. Why?

Here are a few actions that can increase your electricity use during a peak event — and that you should try to avoid if you want to maximize your savings:

• Adjusting your connected thermostats at any point from the start of the preheating phase to the end of the recovery phase 
• Excluding multiple thermostats from automation 
• Opening windows or ventilating rooms 
• Using too much hot water 
• Running high-energy appliances — such as the oven, dryer, or EV charging station