Hilo, exactly what you need.

Discover an accessible and advantageous smart home service that offers support every step of the way, from setting up and programming your connected devices to optimizing your energy savings throughout your home.

Small Home

Pay only $199.99*

What’s included

  • Smart thermostats are the key to energy savings. The number of thermostats in your current home will determine the offer that best suits your needs. The small home bundle is perfect for your home if you have 1 to 5 thermostats in your condo*, twin house or house.

  • Choose a total of 4 connected devices as a bonus to complete your smart home bundle.

    Choose from:

    • smart in-wall switches
    • add-on switches (3+ tracks)
    • in-wall smart dimmers
    • plug-in smart switches
  • 1 Hilo hub and the mobile application
  • 3-year commitment to Hilo challenges
  • Installation by a certified electrician

or
Contact us at 1 844 500-4456

Medium Home

Pay only $339.99*

What’s included

  • Smart thermostats are the key to energy savings. The number of thermostats in your current home will determine the offer that best suits your needs. The medium home bundle is perfect for your home if you have 6 to 10 thermostats.

  • Choose a total of 6 connected devices as a bonus to complete your smart home bundle.

    Choose from:

    • smart in-wall switches
    • add-on switches (3+ tracks)
    • in-wall smart dimmers
    • plug-in smart switches
  • 1 Hilo hub and the mobile application
  • 3-year commitment to Hilo challenges
  • Installation by a certified electrician

or
Contact us at 1 844 500-4456

Large Home

Pay only $479.99*

What’s included

  • Smart thermostats are the key to energy savings. The number of thermostats in your current home will determine the offer that best suits your needs. The large home bundle is perfect for your home if you have 11 to 20 thermostats.

  • Choose a total of 8 connected devices as a bonus to complete your smart home bundle

    Choose from:

    • smart in-wall switches
    • add-on switches (3+ tracks)
    • in-wall smart dimmers
    • plug-in smart switches
  • 1 Hilo hub and the mobile application
  • 3-year commitment to Hilo challenge
  • Installation by a certified electrician

or
Contact us at 1 844 500-4456

Bundles of connected products

Last update September 1st, 2021. Bundles are subject to change without notice and cannot be combined for a single residence and for a single Hydro-Québec account number. Taxes are not included. To enroll in the Hilo smart home service, the Participant must read and agree to the Hilo Smart Home Service Terms of Service. Please consult the Participant Agreement.

As specified in the Participant Agreement, the eligibility criteria for the Hilo smart home service are as follows (these eligibility criteria may vary):

(i) Be a Hydro-Québec customer and a holder, co-holder, or agent of a Rate D subscription for residential use, as a tenant or as the owner of the home where the Hilo smart home service will be installed

(ii) Have a smart mobile device on which to download and use the Hilo mobile application (visit this page for compatible versions). This device is not included in the Hilo smart home service. Standard messaging and data charges apply to all notifications and remote access over the Internet or mobile network.

(iii) In addition, the residence must:

a. Have at least 50% of its heating load provided by electric heaters connected to Hilo thermostats after installation of the Hilo smart home service
b. Be equipped with a Hydro-Quebec smart meter
c. Be equipped with electrical installations that comply at all times with electrical standards and applicable laws in effect
d. Have a high-speed Internet connection, a wireless network, and a free and functional Ethernet port on the modem or router
e. Be a single-family, semi-detached, or row house, or be in a building of two units or more
f. Be in a city where the Hilo smart home service is available

Upon the purchase of a smart home bundle, Hilo grants the participant a financial benefit in the form of a rebate (the "Credit"). This Credit is calculated as follows: the total amount of the price of the connected devices included in the participant’s bundle plus installation costs minus the amount the participant pays at the time of billing for their bundle. Hilo fully assumes this credit provided the Participant participates in the Hilo challenges for a minimum period of thirty-six (36) months. The Credit balance will decrease based on an equal monthly reduction over this thirty-six (36) month period.

If the participant cancels their contract with Hilo or stops participating in Hilo challenges before the end of the thirty-six (36) month period, the Credit balance becomes immediately due and payable, and the participant must pay the Credit balance on the effective date of cancellation. The amount of the credit balance payable by the participant is subject to specific taxation rules and must therefore be increased to consider any tax deemed to be included in such a payment under subsection 182 (1) of the Excise Tax Act and section 318 of the Act Respecting the Quebec Sales Tax. These taxes deemed to be included are almost equivalent to the GST and the QST.

Commitment pays off!

When you sign up for Hilo, you’re choosing to contribute to the collective effort to reduce energy consumption in Québec.

How? Hilo proposes up to 30 challenges to reduce your energy consumption each winter, and you agree to participate for a 3-year period. To thank you for your commitment, we give you cash rewards when you complete your challenges and offer you a smart home service at an attractive price.

Learn more about the commitment

What makes Hilo even more affordable?

Free turnkey installation

Free turnkey installation

To help you start off on the right foot with Hilo, we offer free installation* and connected device programming (a $400 value). A certified electrician will come and install everything. They’ll also ensure everything is working and that you understand how to control your devices using the app. *With a 3-year commitment.
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3-year warranty on devices

3-year warranty on devices

Because we want to support you in every way possible, you’ll enjoy a 3-year warranty on thermostats and the Hilo hub. Plus, we offer ongoing free tech support.
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Access to financial solutions

Access to financial solutions

We offer the possibility to pay for your connected devices at your own pace with Paybright financing, straight from your bank account. Saying hello to Hilo couldn't be easier!
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Hilo is a smart home service unlike any other