*This offer is only valid from March 13 to March 31, 2023, at 11:59 p.m. The offer consists of a 10% discount applied towards a purchase of $199.99 or less before taxes, a 15% discount on a purchase between $200 and $399.99 before taxes, and a 20% discount on a purchase of $400 or more before taxes when joining the Hilo smart home service, which requires a commitment to participate in Hilo challenges for a period of 36 months. For existing Hilo customers, an installation fee of $150 (if the selection of connected devices requires a visit by a qualified installer) or a delivery fee of $19.99 (if the selection of connected devices does not require a visit by a qualified installer and the total amount of the bill before taxes is less than $100) will be charged and included in the calculation of the total amount of the purchase before taxes and before the discount is applied. This offer cannot be combined with any other promotional offer and cannot be used more than once per address or per Hydro-Québec account number. Offers, services and rates may be changed without notice. Some conditions apply. Taxes are additional.
1. Offers are subject to change at any time without notice from Hilo.
2. To take advantage of the Hilo smart home service and its offers, the participant must satisfy the following conditions:
(i) commit to participating in Hilo challenges for a period of three (3) years;
(ii) be a Hydro-Québec customer who is a holder, co-holder or mandatary of a Rate D (basic) contract for residential use, such as a tenant or owner of a residence where the Hilo smart home service will be installed;
(iii) own connected devices acquired from Hilo, or devices that are compatible with and approved by Hilo; and
(iv) own a smart mobile device onto which the Hilo mobile application can be downloaded and used (visit the hiloenergie.com website for details on compatible devices).
Note: The aforementioned device is not included in the Hilo smart home service. Standard text and data fees apply to all notifications and to remote access via the Internet or a mobile network.
3. To take advantage of the Hilo smart home service and its offers, the participant must ensure their residence satisfies the following conditions:
(i) be equipped with a Hydro-Québec smart meter;
(ii) be equipped with electrical installations that comply at all times with electrical standards and applicable laws currently in effect;
(iii) have a high-speed Internet connection, a wireless network (such as Zigbee, Wi-Fi or others) and a free, functional Ethernet port on a modem or router;
(iv) be a single-family, semi-detached or row house-type home, or be located in a building of two or more units; and
(v) be located in a city where the Hilo smart home service is offered (visit the hiloenergie.com website for details).
4. A Hilo offer may be accompanied by a credit. In such a case, this credit corresponds to the difference between (a) the total amount of the sale price of connected devices and the hub (if applicable) and (b) the amount invoiced to the participant (before any discount is applied, if applicable). In cases where the agreement is terminated, if there is a credit balance in the participant’s account, this balance becomes immediately due and payable by the participant. The credit balance is calculated on a pro-rata basis and covers the portion of the thirty-six (36) month contract that remained unfulfilled starting on the day the credit, or a portion of the credit, was added to the participant’s account.