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Please note that installation of Hilo products may take longer than usual.
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Here are all the Mysa thermostats for electric baseboards and convectors that can be connected to Hilo to help you maximize your savings.
Get up to $1102 bonus for each Mysa device connected to Hilo.
Hilo works with Hydro-Québec’s Rate Flex D, which helps you save all winter long—except during peak demand events, when you need to reduce your electricity use to maintain your savings. To help you lower your consumption during these times, Hilo automatically manages your connected devices.
During peak demand events, Hilo manages your connected thermostats based on your preferences. Outside those periods, you can adjust your settings or control your thermostats remotely using the Mysa app.
Add your Mysa smart thermostats to the Hilo app and get a cash bonus of up to $110² per device — plus, you could save even more on your electricity bill!
Once you’ve signed up for Hilo, have the app and gateway set up, and your Mysa thermostats are installed, all that’s left to do is add them to the Hilo app.
¹ With a 12-month commitment to participate in automation during peak demand events, and acceptance of the Participant Agreement.
² Financial assistance is offered to Hilo participants who meet and accept the terms of the financial assistance program. This requires adding all eligible connected devices to the Hilo app and committing to participate in automation during peak demand events for 12 months. Financial assistance will be issued to the client in the weeks following connecting their devices to the Hilo app and accepting the agreement. Financial assistance is issued only once per eligible connected device. The number of devices eligible for financial assistance is limited. For more details, see the financial assistance program. The program may be changed or cancelled at any time without prior notice.
3 The average potential savings amount is based on the actual consumption of Hilo customers who used a smart water heater solution during tests carried out in the 2024–2025 winter season and is calculated on the basis of 100 hours of participation or 25 peak demand events. Potential savings represent the difference between Rate Flex D and the base rate (Rate D), including applicable taxes. Savings with the smart water heater solution may vary depending on the water heater model and household hot water use during peak demand events.
Replace them with Hilo smart thermostats — available at no cost!
Keep in mind that you can use both Hilo thermostats and your compatible Mysa thermostats to take part in automation during peak demand events — making it easy to reduce your electricity use.
If your problem is related to the functioning of the thermostat (for example, its operation with the Resideo app, or an issue concerning the device’s display), we invite you to contact Resideo customer service directly by calling 1-800-468-1502 or via email by filling out this form.