Welcome to Hilo

The Hilo service is evolving. To learn more, check out our latest news

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

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Welcome to Hilo

Get off on the right foot with our starter guide!

Find out how to connect your compatible smart devices to Hilo, and learn more about peak demand events and the savings you could earn. 

 

Un client Hilo satisfait qui consulte l'application Hilo sur son téléphone.

Get off on the right foot with our starter guide!

Find out how to connect your compatible smart devices to Hilo, and learn more about peak demand events and the savings you could earn. 

 

Which device(s) do you want to pair with the Hilo hub?

We’ll take you through every step! To obtain the instructions, simply choose the device(s) you want to pair with the hub or add to the Hilo mobile app.

Maximize your winter savings

Discover our smart devices compatible with the Hilo app, and learn more about peak events and the savings you could achieve.

Here’s how it works: Rate Flex D offers lower electricity prices throughout the winter — except during peak demand events, when prices are temporarily higher. During these peak times, Hilo automatically adjusts your connected devices’ energy usage to help you maintain and maximize your savings. 

 

 

Have questions?

We’re here to help!

Call us at 438-289-4456 (HILO) or 1-844-500-4456 (toll free).

You can also find answers to your questions in the Help Center section of our website.