Hilo | How long does the installation last?

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Please note that installation of Hilo products may take longer than usual.

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What is Hilo?

The Hilo service
Discover Hilo, its smart devices, and smarter ways to save.
How does it work?
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The app
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Mission
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Products

Smart thermostats
Choose from smart thermostats for electric baseboard, radiant floor, or central heating.
Water heater controllers
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Optimize your hot water usage during Hilo challenges with a smart water heater controller.
Electric vehicle charging station
See which charging stations are compatible and allow you to earn rewards during challenges.
Compatible devices
See all Hilo-compatible devices that let you join challenges and earn cash rewards.

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Help Center

Help — Mobile app
Everything you need to know about using the app, programming scenes, and more.
Help — Hilo products
Find answers to all your questions about Hilo products.
Help — Compatible devices
Get help with Hilo-compatible devices from any of our partner brands.
Help — Rewards and bonuses
Learn how cash rewards are calculated and bonuses paid out.

Help — Hilo challenges
Learn more about how challenges work and their impact on your comfort.
Help — Terms and eligibility
Everything you need to know about Hilo’s eligibility and participation requirements.
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How long does the installation last?

Installation time varies depending on the number and types of devices to be installed as well as the features of the customer’s residence. Initial installation of the Hilo smart solution for heating generally takes between one and five hours.