What happens if I move? Can I transfer my Agreement?

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

The Charter of French language and its regulations govern the consultation of English-language content external link.

Conditions

What happens if I move? Can I transfer my Agreement?

If you’re moving, you must notify Hilo customer service at least 30 days before your planned moving date.

Please note that your Agreement can’t be transferred to a third party without Hilo’s approval. You remain fully responsible for all obligations under the Agreement until a solution proposed by Hilo and accepted by you is in place.