I have an Android phone and I don’t receive the Hilo challenges notifications

How can I receive them?

If you own an Android phone, it is possible that the Hilo app is in sleep mode, in which case you won’t receive the notifications.

Check the following points to receive the notifications.

The Hilo app notifications are activated:

• Access the telephone settings
• Select Apps, then Hilo

Make sure the notifications are Allowed

Make sure the Hilo app is not in sleep mode:

• Access the telephone settings
• Select Battery and device care*
• Select Battery, then Background usage limits*
• Verify that the Hilo app is not part of the Sleeping apps or Deep sleeping apps lists
• Make sure it is in the Never sleeping apps list

* Terminology might vary slightly from one device to another.