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August 12, 2025
Hydro-Québec announces an update to its Hilo offering to help Quebecers better manage their energy use during winter peak periods. From now on, new Hilo customers are automatically sign up for Rate Flex D rate.
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July 16, 2025
Montréal - Hydro-Québec has launched a new solution for electric water heaters that’s free of charge. After focusing on space heating with its “$0 smart thermostats” offer, the company is now turning its attention to water heating—the second biggest draw on home electricity, accounting for up to 20% of household electricity bills. The initiative aims to shift electricity consumption during winter peaks without compromising comfort.
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September 2024
Hydro-Québec is enhancing its Hilo smart home service by integrating select thermostats and devices from Honeywell Home, Mysa, and Sinopé. As of September 2024, owners of eligible devices from these brands can now sign up for Hilo. Existing Hilo customers can also connect their compatible devices to maximize their benefits.
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May 23, 2024
Hilo and Quebecor are teaming up to present Quebecor subsidiary employees with a special offer on Hilo’s smart home service—a move that aims to further the adoption of sustainable practices and good energy use habits across the province.
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April 16, 2024
Winter 2023–2024 was very mild, as evidenced by the record-breaking highs in January and February.
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April 19, 2023
The mild weather during the 2022–2023 winter period helped Hydro-Québec’s residential customers save on their electricity bill compared with the previous winter.
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February 13, 2023
Hilo, a subsidiary of Hydro-Québec, is proud to announce its partnership with the City of Varennes for a pilot project studying the reduction of street lighting during periods of peak power demand in winter.
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October 13, 2022
Hilo has announced a new partnership with Canadian manufacturer Mysa, whose smart thermostats will be streamed into the Hilo ecosystem just in time for Hilo’s winter 2023-2024 challenges.
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April 5, 2022
Hilo’s end-of-year assessment for the 2021–2022 challenge season, which ended this past March 31, is a very positive one. It demonstrates that our customers’ efforts to reduce their energy consumption and lighten the load on the power grid during peak periods in winter have paid off. Here are a few highlights from the report.
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December 16, 2021
The Hilo smart home ecosystem now boasts a new service. Beginning in March 2022, the Hilo smart solution for electric water heaters and a compatible HydroSolution water heater will be available to consumers.
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October 12, 2021
The ongoing rollout of Hilo’s smart home offer is picking up speed and it’s now available to customers in over 95% of the province.
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September 23, 2021
The Hilo smart home service is now available for residential properties with five or more units, enabling more homeowners to enroll.
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