The Charter of French language and its regulations govern the consultation of English-language content.

My water heater no longer works or has some kind of problem. Who do I contact?

If you have a problem with your water heater — for example, with a plumbing component — you should contact your plumber.

If you notice a problem with your Hilo charge controller or in the Hilo app, please contact us by phone at 1-844-500-4456, by email, or via the mobile app.