Hilo | Create my order

The Hilo service is evolving. To learn more, check out our latest news!

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

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What is Hilo?

The Hilo service
Discover Hilo, its smart devices, and smarter ways to save.
How does it work?
See how you can save with Rate Flex D and Hilo
The app
Everything you need to know about our mobile app and what it can automate or control remotely.

Mission
Learn more about what inspires us and drives our desire for innovation.

Estimate your savings

Products

Smart thermostats
Choose from smart thermostats for electric baseboard, radiant floor, or central heating.
Water heater controllers
New!

Optimize your hot water usage during Hilo challenges with a smart water heater controller.
Electric vehicle charging station
See which charging stations are compatible and allow you to earn rewards during challenges.
Compatible devices
See all Hilo-compatible devices that let you join challenges and earn cash rewards.

All products

Help Center

Help — Mobile app
Everything you need to know about using the app, programming scenes, and more.
Help — Hilo products
Find answers to all your questions about Hilo products.
Help — Compatible devices
Get help with Hilo-compatible devices from any of our partner brands.
Help — Rewards and bonuses
Learn how cash rewards are calculated and bonuses paid out.

Help — Hilo challenges
Learn more about how challenges work and their impact on your comfort.
Help — Terms and eligibility
Everything you need to know about Hilo’s eligibility and participation requirements.
FAQ
See all

Contact us

Promotions

Blog

Create my order

The Hilo hub is essential — it connects all your smart devices so you can manage them easily, wherever you are. The best part? The hub and Hilo smart products are available at no cost.

Your order

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The credit balance is the amount you save by committing to the agreement. It represents the difference between what you pay to obtain your Hilo devices and their actual value. You only have to pay this balance if you cancel your agreement before the 12 months have elapsed.

Have questions about your order? Contact us at 438 289-4456 (HILO) or 1 844 500-4456.

Write to us

Create my order

The Hilo hub is essential — it connects all your smart devices so you can manage them easily, wherever you are. The best part? The hub and Hilo smart products are available at no cost.

Hilo Hub

$0.00

Have questions about your order? Contact us at 438 289-4456 (HILO) or 1 844 500-4456.

Installation3 things to know about Hilo installations

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