Hilo smart thermostat - for electric baseboards and convectors

Hilo smart thermostat - for electric baseboards and convectors

Manage your indoor heating wherever you are and whenever you want

Smart thermostats are great allies to reduce your energy consumption. With the Hilo app, you can set the temperature wherever you are. That way, you use the energy you need, not more.

Compatible with the following electric heaters: baseboard heaters, convectors and unit heaters with line wall thermostat only.

Power: 4000W
Brand: Hilo

Model: EQ000016

Unit price: $39.99

Add the desired number of thermostats to your order in the heating solutions step.

3 reasons to love it

Up to 15% savings

With smart thermostats, you could save up to 15% on your annual electricity bill.

Unparalleled accuracy

Enjoy the comfort of a constant temperature, no matter the weather.

Remote control

Turn the temperature of your smart thermostats up or down from anywhere with the Hilo app.

For baseboards, convectors and unit heaters with wall line thermostat only.

To operate in air-convector mode, the thermostat must be connected to both phases of the heater's electrical supply. If one of the phases is not available in the electrical wall box, the Hilo installer will not be able to install the Smart Thermostat.

  • Control your heating at all times, even remotely by linking the thermostat to the Hilo gateway
  • Unbeatable precision for optimized comfort with no temperature variation, whatever the weather
  • Real-time consumption tracking to effortlessly manage and optimize your energy use
  • Suitable for the following electric heaters: baseboards, convectors and fan heaters with line-voltage wall thermostats
  • Energy savings of up to 15% on your annual electricity bill

Download the product sheet

• White

• Molded plastic

Power and voltage
• 150 to 2,000 W at 120 V
• 260 to 3,400 W at 208 V
• 300 to 4,000 W at 240 V

Temperature range
• 5°C to 30°C

• Controls room temperature to within ±0.5°C
• CSA C828-19

• 3 years

• Keypad lock
• Sleep mode: 2 levels
• Open-window detection feature: keeps temperatures above freezing (5°C) if an extreme drop in temperature is detected
• Lobby mode with forced fan operation: maintains temperature setpoint even if a sudden drop in temperature is detected

• Width: 137 mm or 5 ³ / ₈"
• Height: 137 mm or 5 ³ / ₈"
• Depth: 32 mm or 1 ¼"

• Requires Hilo gateway

Quick start guide

Smart thermostat

1. Box contents

2. Before starting

Be sure you’ve downloaded the app and created your Hilo account.

3. Thermostat interface

  1. Zigbee connected
  2. Heating mode
  3. Heating power
  4. Hilo challenge mode
  5. Overheating appliance
  6. Keyboard locked
  7. Room temperature
  8. Outdoor temperature
  9. Setpoint is low or open window detected (blinking icon)
  10. Advanced menus indicator
  11. Sleep mode
  12. Adjust the room temperature / Modidy the menu selection
  13. Access to advanced menus / Confirm in advanced menus

4. Changing the settings

To access the advanced menus, press and hold the square button (13) for three seconds. Then, press this button to scroll through the menus.

  • Menu 10: Zigbee connectivity (ON or OFF)
  • Menu 20: Temperature format (°C or °F)
  • Menu 30: Fan heater mode (ON or OFF)
  • Menu 40: Keypad lock (ON or OFF)
  • Menu 50: Open window detection (ON or OFF) — only if lobby mode has not been activated
  • Menu 60: Backlight intensity in sleep mode Reset to default menu (dEF)

5. Initial run

Set the basic settings

  • Temperature format (°C or °F)
  • Forced-fan mode (ON or OFF)
  • Lobby mode — with forced fan operation only

6. Pairing the thermostat

  1. Press the button on the gateway. The indicator light will turn blue and blink slowly.
  2. To activate pairing mode, press and hold the square button (13) on the thermostat for three seconds. The screen will start to blink.
  3. Press the arrow (12) to the right of the button until the screen displays ON, then press the square button (13).
  4. The network icon is displayed in the upper left-hand corner of the screen. It will blink until the thermostat is connected to the gateway.
    NOTE : If no Zigbee network is detected, the thermostat will display the message “Err.” Make sure the gateway is in pairing mode (step 7.1.) and repeat the procedure.
  5. When the network icon disappears and you see °C (or °F) on the screen, hold the square button down for three seconds. The display will stop blinking and the room temperature will be displayed. The network icon will once again be visible in the upper left-hand corner.
  6. Wait about 30 seconds, then refresh the Devices screen in the Hilo app by swiping your finger down from the top of the screen. You should see that the thermostat has been added. Refresh the screen several times as needed.
  7. Pairing is now complete. Repeat the procedure for each thermostat, then press the gateway button to exit pairing mode.


7. Technical specifications

Electrical characteristics

  • Supply voltage: 120/240 VAC, 60 Hz
  • Type of load: Resistive load
  • Minimum load
    • 150 W at 120 VAC, 60 Hz
    • 260 W at 208 VAC, 60 Hz
    • 300 W at 240 VAC, 60 Hz

  • Maximum load
    • 2,000 W à 120 VAC, 60 Hz
    • 3,400 W à 208 VAC, 60 Hz
    • 4,000 W à 240 VAC, 60 Hz

Temperature display

  • Real measured temperature: 0°C to 50°C (32°F to 122°F)
  • Temperature display increments: 0.5°C (1°F)
  • Temperature setpoint: 5°C to 30°C (41°F to 86°F)
  • Temperature setpoint increments: 0.5°C (1°F)


  • Zigbee 3.0

Storage and operating conditions

  • Storage temperature: -40°C to 50°C (-40°F to 122°F)
  • Operating temperature: -20°C to 50°C (-4°F to 122°F)
  • Humidity: 5% to 95% without condensation


8. Warranty

  • 3 years


*Average customer who switches from a mechanical bimetallic “roller” thermostat to the Hilo smart solution, using the suggested programming and following the recommendations. The amount a customer saves on their electricity bill, as well as their Hilo rewards, may be lower or higher based on several variables, including the number of thermostats, the features of their home, their habits, and weather conditions. Hilo does not guarantee any rewards or energy savings.

All offers, services and rates may be changed without notice.