Before you begin

• Make sure you’ve downloaded the Hilo app and created your account.

Hilo water heater load controller

• Pairing the water heater load controller

Follow these steps in the Hilo mobile app:

• Go to the Devices page.
• Tap the + icon in the top right corner of the screen.
• Tap Add a device.
• Tap Water heater.
• Tap I don’t have a Data Matrix code.
• Tap Continue, then press the device button (see Figure 1) for about 3 seconds. The centre indicator light will change from yellow to flashing blue.
• Tap Continue. The search will take up to 45 seconds. Once the controller is detected, the centre indicator light will turn green.
• In the app, tap Close when you see the message "Device added!" The Devices page will reappear, and the controller will now appear under the name Water heater.
• From the tile in the Hilo mobile app, run a quick test: turn the controller off. The red load indicator light will (alt : should) go out.
• Turn the controller back on by pressing the device button. The red indicator light will turn back on and, after a few seconds, the tile in the app should show that the device is powered on.
• If you want to rename the controller tile, check out the corresponding support article on our website by clicking here.

Specifications

Electrical characteristics

• Input voltage: 120/240/277/347 VAC, 60 Hz
• Max resistive load: 50 A

Connectivity

• Zigbee 3.0
• Frequency: 2.4 GHz

Storage and operating conditions

• Operating temperature: -20°C to 40°C
• Storage temperature: -40°C to 50°C
• Humidity: 5% to 95%, non-condensing

Dimensions

• Width: 135 mm
• Height: 171 mm
• Depth: 46.50 mm 

Standards

• CAN/CSA-E60730-1, 2015 / A1, 2017-11
• UL 916, 2015
• CSA-E60730-1, 2015 / R, 2021-10
• UL 60730-1, 2016 / R, 2021-10 

Warranty

• 3 years

Offers, services, and rates are subject to change without prior notice.