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The smart home with rewards

Simplify your energy management!

With Hilo, your participation in peak demand events is automatic, and you optimize your energy consumption on a daily basis. Plus, you could earn rewards averaging $140 per winter, in addition to saving on your annual energy costs.

Until May 18, save 50%* using promo code TD50.


*For a limited time. Some conditions apply.


Hilo TD Campaign

  • Save up to 15% on your electricity bill

  • Earn cash rewards for Hilo challenges

  • Turnkey installation included

How to switch from dynamic pricing to Hilo?

If you are subscribed to the Winter Credit option

Hilo will handle the cancellation of your subscription to the Winter Credit option once your connected devices have been installed. All you need to do to join Hilo is send in your order and the transfer will be handled automatically.

If you subscribe to the Flex D rate

Please contact Hydro-Québec’s customer service, which will explain the procedure for joining Hilo.

Hilo - Ensemble de départ

Starter kit

Starter kit


$0.00 *


To benefit from the Hilo smart home, you need the Starter kit. Once the hub is connected, you can say hello to Hilo and participate in challenges.

  • Connected products that you can program
  • 3-year commitment to participate in Hilo challenges
  • It includes the smart hub and two smart plug-in switches


You must have the Starter kit to join the Hilo solution.


Learn more >

Thermostat intelligent Hilo



Starting at only

$39.99 *


Manage your electric heating remotely with Hilo smart thermostats for electric baseboard and convector heaters and the Hilo app. Reduce your energy consumption while earning rewards.

  • Choose the number of thermostats you need
  • Earn an average of $140** in rewards per year
  • 3-year commitment to participate in Hilo challenges
  • Installation by a licensed electrician


Requires the Hilo smart hub


Learn more >

Hilo - Mobilité électrique - les bornes de recharge EVduty

Electric mobility

Electric mobility

If you already have a compatible station

$0.00 *


Link selected electric vehicle charging stations to the Hilo smart hub throughwith our partnership with Elmec.

  • Includes an upgrade to your charging station
  • Average rewards of $25** per year
  • Commit to participating in Hilo challenges for 3 years


Requires an EVduty compatible station and the Hilo smart hub


Learn more >

Estimate your savings

With Hilo, you could save big.

Hilo allows you to optimize your energy consumption without sacrificing on comfort. The only difference you’ll see? A lower electricity bill.


What is a Hilo challenge?

Hilo challenges occur during peak consumption periods between December 1 and March 31 at a rate of up to 30 times per winter period. For the challenges, Hilo invites participants to lower the set temperature of their thermostats. The way challenges work is simple: If you participate automatically in all the Hilo challenges, there are no adjustments you need to make—we’ll send you a notification about the challenge the preceding day and that’s it! All that’s left is for you to limit your energy consumption during the challenge so you can earn the maximum cash reward. For more information about challenges, please see: here

How do I earn rewards?

Hilo challenges pay! During the cold weather season, we offer up to 30 energy reduction challenges. If you succeed, you’ll earn a cash reward. The reward calculation is simple: Accept the automatic actions suggested by Hilo and earn a reward for every kilowatt-hour (kWh) of energy you do not consume. So the less energy you consume, the more you earn. For more information on how the calculation is made, visit: here

When are the rewards paid out?

The rewards you have earned will be paid by Interac transfer or cheque a few weeks after the end of the season of Hilo challenges.

What devices are compatible with the Hilo app?

To access the Hilo solution, you absolutely must have Hilo thermostats, a compatible thermostat or a compatible home charger. Otherwise, any connected devices (switches, wall outlets, bulbs, etc.) that operate using the ZigBee protocol will be compatible with our solution and can be among the devices controlled through our application. That said, note that these devices will be excluded from Hilo challenges and will not be covered by our customer service guarantees.

How can I verify whether I'm eligible for Hilo?

Before we can look into your eligibility, you must meet five basic criteria to join the Hilo adventure.

  • You have a Hydro-Québec account in your name.
  • You have a high-speed Internet service, a Wi-Fi network at home and a free and working Ethernet port on your modem.
  • You have a smartphone.
  • Your heating system is primarily electric with baseboards and thermostats.
  • You are billed at Hydro-Québec’s Rate D, or standard rate. (Winter Credit Option or Rate Flex D subscribers can change their rate via their Customer Space).

You can also check to see whether your region is covered here.

What does signing up for Hilo involve?

Signing up for Hilo means accepting to participate in and succeed at your reduction challenges for 3 winters. Signing up also allows you to:

  • enjoy connected devices at a low price;
  • control all of your connected devices at the touch of a button using our mobile application;
  • learn about your home’s energy consumption depending on the time of day and day of the week;
  • receive cash rewards for participating in our challenges (last winter’s average was $135);
  • save up to 15% on your electricity bill.
Hilo - c'est votre maison intelligente

Hilo is your smart home

Personalize your experience with our connected devices.